Operations
Rarely by design. Within a few years a firm that intended to run one is running three, and nobody ever decided to.
You did not choose this. A breakaway brought relationships from a previous firm. An acquisition arrived with a different custodian. A large client refused to move. Within a few years you are running two or three, and you never made that decision.
| Area | What multi-custodial adds |
|---|---|
| Trading | Separate blotters, different cut-offs, allocation across venues, and block trades that cannot be blocked |
| Billing | Different fee-deduction mechanics and file formats, reconciled separately |
| Reporting | Data arriving in different shapes on different schedules |
| Reconciliation | The real cost — it does not add, it multiplies |
| Service | Multiple relationships, portals, and escalation paths |
Reconciliation is where you will underestimate it. Two custodians is not twice the work. It is twice the work, plus the effort of making two sets of records agree with one set of books, plus the mornings you spend finding out which of them is right.
When the reason has expired. Most multi-custodial arrangements outlive the situation that created them — the client who insisted has moved on, the acquired book has turned over, the capability gap has closed. Nobody revisits it, because the cost is diffuse and the migration is visible.
A reasonable discipline: review it annually and require a current reason, not a historical one.
The operational burden of multi-custody is almost entirely a function of whether your systems treat the custodian as an attribute of an account or as a separate world. If positions from three custodians land in one set of records, reconciled centrally, then multi-custodial is a fact rather than a project. If each custodian implies its own workflow, the cost is real and compounds.
We run three live — Charles Schwab, Interactive Brokers and Axos — and never take custody ourselves. That is a deliberate structure: clients stay where they are, and no migration is required to change what runs on top.
Questions this did not answer? Ask them directly — that is what the twenty minutes is for.
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